Aerogel – also referred to as ‘Frozen Smoke’, ‘Solid Smoke’, ‘Solid Air’, ‘Solid Cloud’ and “Blue Smoke’ owing to its translucent nature and the way light scatters in the material. Aerogel is a synthetic porous ultralight material derived from a gel, in which the liquid...

An elderly lady rang me and asked whether we did loft conversions and I said we did. She told me where she lived, which wasn’t far from the office. I said it would be no problem and I’d come on the scooter and she said, ‘can you bring a ladder for the loft’ and I said, ‘no, I’m on the...